The question is from Rhian, 33
I am currently trying to raise a loan for debt consolidation, unfortunately, I am having issues because an arrangement to pay is listed on my credit report from a joint account I formerly held with a flat mate. The account was for shared bills and whilst I paid money into the account I never accessed it myself as my flatmate handled all the payments out. I was unaware that there had been issues with the account or that an arrangement to pay had been required for 4 months in 2014-15. The account was closed last year. I was wondering if there was anything I or my former flat mate can do to make clear on my credit report that I was not involved in the arrangement to pay situation?
Answer by Karl Lavery CFPTM Chartered MCSI, Manse Capital
You are jointly liable I am afraid. However, the issue now is how to improve your situation going forward. In the first instance, I would go to the Citizens Advice Bureau or the Money Advice Service, who will provide free, objective guidance about what you can and need to do.
Details of a financial planner close to you are available on cisi.org/wayfinder