Terms & conditions

Member rates

Member rates are only applicable to fully paid-up members of the IFP. The relevant membership number should be clearly written on the registration form. All registrations will be checked by the IFP.

Membership offers

Where applicable, the first year introductory price for membership applies to first time applicants only.


You can pay for your attendance to an event online where we’ll accept credit/debit card payments (Amex is not accepted). Alternatively, you can download the registration form for the event and pay by card or by cheque. Cheques should be made payable to ‘Institute of Financial Planning. Bookings and payments received within ten working days of the event are at the discretion of the IFP and must be paid for by credit card.

Places cannot be reserved without payment.

Group size

The IFP reserves the right to cancel any workshop/event which doesn’t achieve the minimum number of participants.

We’ll inform delegates no later than five working days prior to the date of the event. In this instance a full refund minus a charge to cover the costs of any materials or a transfer to another workshop/event will be offered. The IFP will not be liable for any additional expenses incurred by the attendee.

Workshop/Event cancellations

In the unlikely event that the IFP needs to cancel a workshop/event we will endeavour to notify you as soon as possible before the workshop date.

The IFP reserves the right to cancel or postpone a workshop and in such an event the total liability of the IFP for such a cancellation or postponement shall be limited to a refund of any fee paid by the attendee (minus a charge for any training material as appropriate).

Attendee cancellation/transfer/substitution policy

Any cancellation, transfer or substitution must be made in writing or by email to the IFP.


Cancellations received in writing more than ten working days before the workshop/event date will incur a charge of 10%* of the total cost of the workshop/event (plus/including a charge for any training material as appropriate).

Cancellations received within five - ten working days of the workshop/event date will incur a charge of 50%* of the total cost of the workshop.

Cancellations received within five working days of the workshop/event date will incur a charge of 100% of the total costs of the workshop.

*The IFP reserves the right to charge a minimum administration charge of £50.

Important note: If an attendee fails to attend a confirmed workshop/event (without prior written cancellation) no refund will be offered. Substitution of one attendee for another will be accepted without charge, but must be supported by a fully completed registration form. If an attendee is provided the workshop/event free of charge and fails to attend, an invoice will be sent for the minimum administration charge of £50.

Cancellations for bookings including accommodation

Where a booking includes accommodation, in the event of cancellation by the delegate, for the workshop/event part of the total cost paid the above cancellation terms still apply. However, as the IFP will have contracted with the hotel/venue for the accommodation, any costs incurred by the IFP, where accommodation cannot be re-sold, will be charged in full. The IFP will endeavour to re-sell the accommodation and, if successful, may refund any monies paid for this within 4 weeks of the event.


Substitution of one attendee for another will be accepted without charge up to two working days prior to the event and must be supported by a fully completed Registration Form. Please notify the IFP as early as possible if this is the case.


PLEASE NOTE: transfers are not applicable to all of our events. Please check with the IFP if you are considering transferring.

If you wish to transfer your booking to a different workshop/event taking place within the following six months, you may do so, without incurring any charges. Notifications of transfers must be made in writing and received at the IFP no later than ten working days prior to the workshop. Notification received after this time will be treated as a cancellation and will be subject to the normal cancellation charges.

Important note: If you cancel a re-booked place at any time before the course start date, the total charge for the cancellation and re-booking will be 100% of the total cost of the workshop/event.


The IFP does not accept any liability for any property damage or loss incurred at any time during the workshop/event. The IFP shall not be liable (whether such liability arises due to negligence, breach of contract, misrepresentation, or for any other reason excluding fraudulent misrepresentation) for any loss of use of any software, data, loss or use of any computer or indirect, consequential loss or damage (including loss or damage suffered by the attendee as a result of an action brought by a third party) even if such loss was reasonably foreseeable or the IFP had been advised of the possibility of the attendee incurring the same.


Copyright relating to any workshop/event materials provided remains the sole property of the IFP. All training and reference materials and equipment provided by the IFP for use in connection with any workshop are provided for the exclusive use of the named attendee alone and must not be copied in whole or part. All rights in such materials are reserved.

Non-discrimination policy

The IFP complies with all UK and European laws applicable in relation to discrimination on any grounds.

Accordingly, the IFP is committed to providing equality of opportunity and fair treatment for all. The IFP will not discriminate on the basis of gender, age, marital status, sexual orientation, ethnic origin, religion, culture or disability in dealing with candidates.

Delegate lists

As is standard practice for conference events, your name and company name will be included in the delegate list that is distributed to all attendees at the event. For the IFP’s annual conference, your name and company will also be included on the conference app which is available to all delegates in the run up to, and at, the conference.

Data Protection

Any information that you provide to us will be added to our membership database and will be processed in accordance with the Data Protection Act 1998.

By submitting registration details, delegates agree to allow the IFP and companies associated with IFP events and conferences to contact them regarding their services. The contact details of registered delegates will be placed on the attendee list which will be passed to sponsoring companies and to all attendees for them to see who is at the conference for the purpose of networking.


Third party events

From time to time, the IFP may make members and non-members aware of third party events via email or other communication channels.  This is provided for information purposes only and does not constitute a recommendation to attend.  Where the event organiser offers discounted rates, individuals should satisfy themselves that taking up a place does not constitute a breach of the FCA's inducement rules.