Just retirement - it's crucial to really know your client

Wed, 25/01/2012

It can be easy to assume that a client won’t qualify for an enhanced annuity, especially if you are reviewing a client remotely, by phone or correspondence. But appearances can be misleading – especially if clients are not used to volunteering all of their medical and lifestyle conditions.

You may well check: Do they smoke? Do they take any prescription medication? Have they ever been hospitalised?

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